How do I sign up?
If you have ever shopped on drakewaterfowl.com, you’ve already been automatically enrolled using the email you’ve used to shop.
- If you have placed an order
- We have back filled points on all purchases from 8/23/22
- Use the same email to sign up to the VIP program and you'll see your points.
- You have previously made a site account
- Use the same log-in to access your VIP rewards account.
How do I earn points?
You can either earn 1X, 1.25X or 1.5X points for every dollar you spend on drakewaterfowl.com depending on what tier you are in. If you are in Bronze and spend $200, you earn 200 points. If you are in Gold, you earn 1.5x the points, if you spend $200, you get 300 points. There are also special actions you can take to earn extra points like following us on Instagram or entering in your birthday.
Do my points expire?
Unused points expire after 12 months. To remain active, you must earn or redeem points.
How do I redeem my points?
Once you have earned enough points for a reward, you’ll see a dropdown menu during checkout that allows you to apply your points towards money off of your purchase (100 points = $5). Select the amount you’d like to take off and that will be automatically deducted. There are exclusive 4 discounts redeemable for points ($5 off-100 points, $10 off-200 points, $20 off-400 points, $40 off-800 points). Only one reward or discount code can be applied to each order.
I have more than one reward or discount codes. Can I use them both?
Only one reward or discount code can be applied to each order.
Where is my birthday reward?
Birthday points are awarded on the day of your birthday. If your birthday is within the next 30 days of the day you input it, your reward will be granted after 30 days of the day you submitted.
Can I return my order if I redeemed points for a discount?
Yes. If you return all of the items from your order, you will be refunded for the amount you spent, as well as the points used. If you return only some of the items in your order, you will be refunded the amount for the returned items on your original form of payment, and your points will not be returned. Points earned for items that were returned will be deducted from your account. If you used a $20 coupon off of a $100 order and returned all of the items, you would receive $80 back on your original form of payment, and 400 points back into your account. If you returned $60 worth of items, you would receive $60 back on your original form of payment, but no points back.
How is my VIP tier determined?
Your VIP tier is determined by the amount you spend in a rolling 12-month period that resets every time you earn your way into a new tier. You are automatically enrolled in our Bronze tier upon making your first purchase or creating an account. In order to reach the Gold tier, you must spend at least $725 within 12 months. Once you earn your way into a new tier, you have 12 months to spend that same amount to keep your tier or you can keep spending to continue to move up in the VIP tiers!
Will I receive points for purchases I made prior to creating my rewards account?
You are in luck! We started counting your points from Ausgust 23, 2022! We're holding your points for you so all you have to do is create an account with the same email address that you used to checkout as a guest to access those points.
I referred a friend, but did not receive my reward, why?
Your friend must make their first purchase directly after clicking through your referral link in order to for you to receive your referral points, and their first purchase must meet the order minimum of $145 prior to the $20 referral gift to count as a successful referral. If they have and you still haven’t received your points, just reach out to us at email@example.com and we'll take a look!
Are there any products purchases that do not earn points?
Points are not earned on gift card purchases or for the amount of a purchase paid with a gift card.
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- Press the space key then arrow keys to make a selection.