If you are returning an item purchased through the Drake Waterfowl website as of October 1st 2018 we are using an online returns app. Please review our Returns Policy and from there go to our new returns app. If you are doing a warranty replacement please enter a ticket into our Customer Service System
In order to streamline our customer service to better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and respond online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
Phone: (662) 895-3651
Fax: (662) 895-0449
7282 Maygan Drive
Olive Branch, MS 38654