Warranty on Waders
Drake Waterfowl stands behind our products and we build our waders using industry-leading materials, workmanship, and technologies. We warranty our waders for three (3) years from the date of purchase. To activate your warranty, submit the Warranty Registration Card or use the online Warranty Registration Form to submit your registration within 30 days of purchase. All warranty registrations and claims must include a dated sales receipt. This warranty is available to the original purchaser for non-commercial use and covers manufacturing defects in materials or workmanship. Drake Waterfowl is not responsible for normal wear and tear, nor failures caused by abuse, accidents, alteration, modification, misuse, or improper care.
To be eligible for warranty, you must meet these guidelines:
Complete and submit the Warranty Registration Card or use the online Warranty Registration Form to submit your registration within 30 days of purchasing your waders. Include a copy of your sales receipt as instructed on the warranty card or online warranty form. Warranty is valid only for the original purchaser. Your waders must be within three (3) years from date of purchase. The defect claimed must be due to manufacturing defects in materials or workmanship; Drake Waterfowl is not responsible for normal wear and tear, nor failures caused by abuse, accidents, alteration, modification, misuse, or improper care. If your waders experience a manufacturing defect within three (3) years from date of purchase and you did not complete and submit the Warranty Registration Card or the online Wader Registration Form, or do not provide a copy of your original sales receipt, you must contact us to discuss any available options.
Process for filing a warranty claim:
Please enter a ticket in the Drake Waterfowl Customer Service System to begin the process. Please reference your name exactly as you entered it on the Warranty Registration to assist us in locating your information. Your warranty claim must meet the requirements listed above. In the event that your wader model is no longer manufactured or currently unavailable, we will provide options for a suitable replacement. Items with a greater retail value than your original purchase price or new generations of discontinued products are subject to an upgrade fee. We will gather the information needed to process the return and provide you with a Return Authorization Number (RA#). Keep a record of your RA# in case future reference is needed. Write your RA# boldly on the outside of the box and ship them to the address we provide to you. Use a shipping method that provides a tracking number, such as FedEx, UPS, or USPS with Delivery Confirmation service.
Our 3–Year Replacement “Strap to Sole", No Questions Asked Warranty currently applies to the following wader models:
- Uninsulated Guardian Elite HND Front Zip Waders (DF2400)
- Uninsulated Guardian Elite Vanguard Breathable Waders (DF2600)
- Insulated Guardian Elite Vanguard Breathable Waders (DF2700)
- Women’s Insulated Guardian Elite Vanguard Breathable Waders (DF2800)
- Youth Insulated Guardian Elite Vanguard Breathable Waders (DF2900)
- Insulated Guardian Elite Vanguard Breathable Waders (DF7000)
- Insulated Breathable Chest Wader with Sewn-in Liner (DF6000)
- Buckshot Eqwader 1600 Neoprene Wader 3.0 (DF8500/DF8501)
- EST Hip Boot (DF1430)
Warranty on Apparel and Accessories
Drake apparel and accessory products are covered by a 1-year limited warranty. This warranty is applicable to the original owner against manufacturing defects in materials and workmanship. Proof of purchase is required for a warranty claim. Only original, unaltered and unmodified items are covered. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. For warranty evaluation, please enter a ticket in the Drake Waterfowl Customer Service System to begin the process.
Limitation of Liability
There are no other express warranties beyond the terms of this limited warranty. In no event shall Drake Waterfowl, its suppliers, or distributors be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages including property damage, loss of value, or any damage to third-party products used in or with the Drake Waterfowl product, nor shall any implied warranties extend beyond the duration of this express warranty. In no event shall Drake Waterfowl Systems be liable for incidental or consequential damages resulting from the product failure. This warranty gives you specific rights and you may have other rights which vary from state to state.